Unlimited agents handle messages on one number, improving customer service and response times.
Chatfuel is the official provider of the WhatsApp API, so you get the verified green badge.
It interacts with your customers in a human-like manner, enhancing engagement and sales.
Automatically send personalized messages to customers who abandon their carts, enticing them to complete purchases
AI-powered bot understands customer needs and preferences, recommends products, answers questions, and completes transactions
Easily upsell and cross-sell in a non-intrusive way, enhancing the shopping experience.
Efficiently resolve customer issues and answer their questions automatically.
Take advertising to the next level — use the AI power within chatbots to improve customer engagement and drive conversions
Enhance drip campaigns by targeting customers based on specific conditions like inactivity or cancellations
Collect and analyze customer feedback to make data-driven decisions and improve your products and services
Scale business in messengers with AI
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A WhatsApp chatbot is software that uses pre-programmed rules or artificial intelligence (AI) to automate and replace human conversations on WhatsApp: send messages in real-time, 24 hours and 7 days a week.
WhatsApp bots do the same work as chatbots on other messaging channels: automate customer support, improve customer experience and customer service by responding to and sending WhatsApp messages, collecting data, and more.
First, choose a reliable platform that allows you to create a WhatsApp bot. Most have templates, guides, and other resources to help you build a chatbot. Or, you can create a conversation flow from scratch depending on your needs and customize it as you wish.
On most chatbot platforms, building a WhatsApp chatbot is free. The following expenses depend on the platform’s pricing and whether you use the free WhatsApp Business app with limitations or the WhatsApp Business API. You’ll have to connect your WhatsApp business account for the last two options and a phone number for both.
API (application programming interface) is a set of definitions and protocols for building and integrating application software. For example, you can use the API for WhatsApp chatbots to integrate your system into a chatbot service and create self-service workflows for your business.
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